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With e-commerce rates at an all-time high and mail couriers strapped for resources, it’s no surprise that these stressors accumulate in your office’s mailroom. Package loss, mislabeled outgoing mail, and time-stressed employees are a few of the problems your mailroom may face. Not to mention, there may be a literal lack of space for all the packages. A smart locker will solve all of these issues by adding organization and security while saving employees time. An investment in smart lockers is an investment in your company culture. Here, we break down a few ways that a smart locker can solve your office mailroom problems. 

 

 

1. Automate The Process

The smart asset vending system that comes together with smart lockers can serve as a mailroom management software that simplifies a lot of the laborious work involved in mailroom management, such as sorting packages and tracking them, and notifying and reminding employees about the deliveries.

If your organization regularly receives a high volume of mail and parcels, this benefit becomes highly invaluable. The ssset tracking system tracks incoming and outgoing mail and features the capability to send out notifications to the intended recipient, so they’ll immediately know when the package is ready—making for a quicker pickup.

The smart asset management system can also track the lifecycle of each parcel or mail, so you’ll know where it is until you receive it.

With an automated process, mailroom staff will have more time to offer additional services for employees like package preparation for outgoing parcels.

2. Save Space And Avoid Clutter

Almost all businesses process a lot of mail, and most of the time, the mailroom gets overwhelmed by the amount of volume that pours in and goes out. The result? You’ll end up with a pile of boxes cluttered in your lobby, which is not the impression you want to make about your company.

Smart lockers with smart inventory management solve that problem by providing a designated spot to hold both the incoming and outgoing mail or parcel. Mailroom staff can assign a specific set of lockers for everyone to put outgoing mail or packages. Without this designated space, employees keep mail and boxes on their desks longer than they should. This then can lead to a host of other problems like misplacement or delay.

The set of lockers that are designated for receiving purposes can run themselves without staff intervention. Even when it takes days for an employee to pick up a package, the package or mail is stored safely until it can be retrieved with a personal unlock code that the system sent out with the notification.

 

Streamline your mailroom

We create systems to help automate postal lockers that creates an audit trail in real time,  allowing you to see when the lockers were last opened and which are available/in-use.

Once a package is delivered the recipient receives a text message to let them know their package is ready to be picked up using a pin code, specially programmed RFID Card, or FOB.

  • Easy Pickup & Dropoff: Allows recipient to retrieve last-mile packages or drop off first-mile packages from the lockers securely
  • Courier Agnostic: You choose which delivery agents can drop off packages to the Locker and retrieve any uncollected or first-mile packages

Audit Trail: Delivery software keeps an audit trail pertaining to packages, lockers accessed, system over-rides and general system traffic › Synchronizes with Locker Management Portal to push or pull data and manage transactional information

 

Frequently Asked Questions

1. How do smart lockers solve common office mailroom problems?

Answer: Smart lockers address high-volume mailroom issues—such as package loss, mislabeled mail, and lack of space—by adding organization and enhanced security. They serve as a centralized system that saves employees time and reduces stress. Additionally, investing in smart lockers helps modernize company culture by streamlining the workflow for both mailroom staff and recipients.

2. How does mailroom automation software streamline package tracking?

Answer: The smart asset vending system integrated into the lockers acts as mailroom management software. It automates laborious tasks by sorting and tracking the lifecycle of every parcel from arrival to pickup. This system creates a real-time audit trail and allows staff to focus on additional services, such as preparing outgoing parcels, rather than manually managing inventory.

3. Can smart lockers help reduce office clutter and save lobby space?

Answer: Yes. Smart lockers with smart inventory management provide a designated, secure spot for both incoming and outgoing mail. This prevents boxes from piling up in the lobby or lingering on employee desks, which eliminates clutter and creates a more professional impression. Even if an employee cannot pick up a package immediately, it remains safely stored inside the locker rather than taking up floor space.

4. How are employees notified to retrieve their packages from a smart locker?

Answer: Once a package is delivered, the recipient receives an automated text message notification indicating their item is ready. They can then retrieve their package securely using a unique PIN code, a specially programmed RFID Card, or a FOB. This ensures a quick pickup process without the need for staff intervention.

5. Are smart postal lockers compatible with all delivery couriers?

Answer: Yes, these smart lockers are "courier agnostic." This means your organization can choose which delivery agents are allowed to drop off packages and retrieve uncollected or first-mile outgoing packages. This flexibility ensures seamless integration with whichever shipping providers your company currently uses.

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